Cancelation Policy

Cancellation Policy for The Door Delivery.

Thank you for shopping at The Door Delivery. We strive to provide you with a seamless and enjoyable shopping experience. Please review our Cancellation Policy to understand your rights and responsibilities as a customer.

1. Cancellation:

1.1 Eligibility:

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • The return must be initiated within 5-7 days of the purchase date.
  • Items ineligible for return include perishable goods, personalized items, and gift cards.

1.2 Return Process:

  • To initiate a return, please contact our customer support team with your order number and details of the item you wish to return.
  • Our customer support team will guide you through the return process, providing you with a return authorization and shipping instructions.

1.3 Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5-7 business days.

2. Cancellations:

2.1 Order Cancellation:

  • You may request to cancel your order within 24 hours of purchase. Please contact our customer support team at [insert email/phone number] with your order number to initiate the cancellation process.
  • If the cancellation request is made after the 24-hour window, we cannot guarantee that your order will be canceled, and you may be subject to our standard return policy.

2.2 Refunds for Cancellations:

  • If your order is successfully canceled within the specified time frame, a full refund will be processed to your original method of payment within [insert number] business days.

3. Exchanges:

  • We currently do not offer exchanges. If you need a different item, color, or size, please initiate a return for the unwanted item and place a new order for the desired item.

4. Contact Information:

  • If you have any questions or concerns regarding our Return and Cancellation Policy, please contact us

Note: The Door Delivery reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.

Thank you for choosing The Door Delivery!